TCP/IP Trouble-shooting
Course Number

A1101

Course Aims
Delegates will be able to setup and troubleshoot a TCP/IP network in a mixed operating system environment. Delegates will also be able to use a Network analyser to decode TCP/IP protocol frames, understand the fields, and be able to state whether they are correctly formatted.

Duration
5 Days

Course Prerequisites
Delegates attending this course should have a good understanding of the DOS, UNIX, Windows NT and Windows 95 operating systems as well as general networking knowledge.

	Describe the TCP/IP addressing scheme and for a given network, be able to select an appropriate Network address and subnet mask
	Use the common TCP/IP Utility programs to troubleshoot TCP/IP
	Use a protocol analyser to decode various protocols and state whether the format adheres to the standard
	Troubleshoot a network with duplicate IP addresses and duplicate hardware addresses
	Troubleshoot the common TCP/IP application programs
	Troubleshoot a network using the RIP protocol, and list the most common routing problems
	Install and use SNMP to aid in troubleshooting routing problems. Setup and troubleshoot NFS, PCNFS and DNS
	Install and set-up dynamic DNS using DHCP, WINS and DNS
	List common TCP/IP printing problems. Setup the BOOTP and DHCP.

	TCP/IP History The TCP/IP addressing scheme
	The IP, ARP, TCP, UDP and ICMP protocols
	Using a protocol analyser
	Troubleshooting procedures
	The TCP/IP utility programs and TCP/IP setup files
	Common problems faults on TCP/IP
	TCP/IP routing principles and protocols
	The DNS name service
	The TCP/IP Network file system (NFS)
	Troubleshooting RIP problems
	Using Bootp, DHCP and WINS
	TCP/IP LPD printing
	Using SNMP Please phone (UK) 01270 874939 or Fax (UK) 01270 874138 for prices and the next available course date.